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Last Updated: March 18, 2024

Cheyenne International, LLC, its affiliates, and subsidiaries (“Cheyenne” “we,” or “our”) operates CheyenneIntl.com (the “Website”). This Privacy Policy details personal information collected on the Website, websites owned and operated by Cheyenne that links to this Privacy Policy (each a “Website”) and in connection with our products and services, including when you provide information over the phone or in person or by other means. This Privacy Policy describes the personal information we collect, how we use it, with whom it is disclosed, the purpose such disclosed, and the rights you may have available to you regarding your personal information. The Privacy Policy does not apply to any website operated by a Cheyenne affiliate or subsidiary that has a separate privacy policy.

Please carefully read this Privacy Policy as we may update it from time to time as indicated by the Last Updated date at the top of this page. Your continued use of the Website indicates your acknowledgment of this Privacy Policy and that you accept the Terms of Service which are hereby incorporated by reference.  If you do not agree with any portion of this Privacy Policy, now or as amended by us, please immediately cease using our Website and services. 

Collection of Information

“Personal information” is information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with an individual. Personal information does not include:

• Publicly available information from government records.
• Deidentified or aggregated consumer information.

We may interact with you in a variety of ways and collect personal information during those interactions. While some personal information we collect is required to provide you the services you are requesting, you may voluntarily provide other personal information.

We collect personal information from these sources:

• Directly from you.
• Automatically through cookies and other similar tracking technology when you interact with the Website or communications, we send to you.
• From third-party sources such as social media platforms, vendors that provide services on our behalf, and other publicly available sources.

We may collect the following categories of personal information from you:

• Personal Identifiers such as your first and last name, Drivers Licenses number, Social Security number, online identifiers, Internet Protocol address, email address, phone numbers, account registration information, or similar identifiers.
• Device Information such as device model, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, or similar unique identifiers.
• Internet/Network Activity such as your interaction with the website, application, or platform.
• Commercial information such as products you have purchased and services you have enrolled in.
• Demographic Information such as age, gender, race, ethnicity, estimated income, and household information, some of which may include characteristics of protected classifications under state or federal law.
• Sensory Information such as CCTV security footage.
• Inferences such as a consumer’s product preferences.
• Geolocation Information such as country, city, and zip code as determined by your IP address.

You may also provide us additional information at your sole discretion when you contact us via the webform or talk to a customer service representative. 

Use of Information

We use your personal information to:

• Provide the Website and services you request, such as personalizing your experience, assisting your transaction, operating our offerings, and conducting internal auditing and troubleshooting;
• Contact you about your services and products you have purchased, such as your transaction status, customer service, sweepstake results, coupons, future product releases, store openings and engagement in your area;
• Communicate with you and to respond to questions you send us;
• Improve our offerings and understand how you interact with the Website;
• Creating, managing and administering your account; 
• Prevent and detect fraud and otherwise comply with law;
• Protect and enforce our legal rights;
• Engage with you through advertising and marketing campaigns;
• Help maintain the safety, security, and integrity of the Website, databases, and other technology assets, and business; and
• Test, research, and develop products, including to develop and improve our services, offerings and Website.

Unless you opt-out of marketing communications, we may also use your email and mailing addresses provided at registration to advise you in the future of items that may be of interest to you. The information you provide at registration may be used to facilitate and monitor your activities on the services and to allow us to send you administrative and other information related to the Website. 

Our use of personal information is limited to the purposes set forth in this Privacy Notice unless we obtain consent for such other processing. 

Disclosure of Information

We may disclose your personal information to:

• Affiliates for business purposes such as providing the Website and our product and service offerings;
• Service providers that perform services on behalf of Cheyenne and for ordinary business purposes including, but not limited to, cloud-hosting platform providers analyzing customer data, providing marketing assistance, and processing payments; and
• Third parties to provide you the services you have requested, and to protect the security and integrity of the Website, and to correct any technical problems and malfunctions.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request;
• To enforce or apply our terms of use, terms of sale, and other agreements;
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Cheyenne, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction;
• At your direction;
• With your consent; and
• In connection with a sale, merger, consolidation, change in control, transfer of assets, reorganization, or liquidation of part or all of our assets or business.

Cookies

The Website uses cookies, and other similar technologies such as pixels and beacons, from third parties and service providers to help personalize your online experience, remember your preferences, analyze the use of the website, advertise our services to you, and maintain security of the Website. Cookies help us to collect information about how users interact with our Website, including date and time of visits, pages viewed, amount of time spent using our digital offerings, or general information about the device used to access our Website. Through the use of cookies and other similar technologies, information about video materials or services you engage with on the Site may be disclosed incidentally in the ordinary course of business.

To learn how to opt out of certain ad network interest-based advertising in the U.S., please visit YourAdChoices and Network Marketing Initiative websites. Choices you make may be browser and device-specific. In addition, your mobile device settings may allow you to limit your device from sharing certain information for advertising purposes.

Security

We work to protect your personal information from loss, misuse, or unauthorized alteration by using commercially reasonable security safeguards, coupled with security procedures and practices. Although Cheyenne employs measures to maintain security, we cannot guarantee that your information will not be intercepted by third parties’ illegal efforts. It is your responsibility to maintain the privacy of your username and password. Unauthorized use of your registered account with us will enable access to your personal information. Please keep your username and password in a safe and secure place.

Persons and Children Under the Age of 21

The Website and services are not intended for anyone under 21 years of age. No one under the age of 21 may provide any personal information to the Website and we do not knowingly collect personal information directly from such persons. If you believe we might have collected personal information from anyone under 21 inadvertently, please email us at the email address provided in the Contact Us section below.

Third-Party Tracking & Website

Third parties, other than our vendors (such as our website analytics provider), do not have authorization from us to track which websites you visited prior to and after visiting the Website. Please note, however, that we cannot control third-party tracking and there may be some third-party tracking that occurs without our knowledge or consent.

The Website may also contain links to other websites which are not controlled by us. These links are made available to you as a convenience, and you agree to use these links at your own risk. Cheyenne disclaims any responsibility for the privacy practices or the content of such other websites. If you navigate to a third-party website from our Website, we strongly encourage you to review and become familiar with that third-party website’s own privacy policy and statements.

Notice to Individuals Outside the United States

The Website is only intended for individuals located in the United States. If you are located outside of the United States, any information you provide to us as part of an export request will be transferred to and stored in the United States and that, by submitting information to us, you explicitly authorize its transfer and storage within the United States. We will protect the privacy and security of personal information according to this Privacy Policy regardless of where it is processed or stored.

Changes to This Privacy Policy

We reserve the right to amend this Privacy Policy at our discretion and at any time. When we make changes to this Privacy Policy, we will post the updated notice on the website and update the notice’s effective date. Your continued use of our Website following the posting of changes constitutes your acceptance of such changes.

Contact Us

If you have any questions about this Privacy Policy, or any other questions or suggestions, please contact us at:

Cheyenne International, LLC
701 South Battleground Avenue
Grover, NC 28073

contactus@cheyenneintl.com